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How do I track my order?Updated 22 days ago

Once your order has been placed and processed, you’ll receive a confirmation email with your order details. As soon as your order ships, you’ll receive a follow-up email with tracking information, including a tracking number and a link to track your shipment through FedEx or UPS.


🛠️ Production Timeframes
All Felt Right products are hand-crafted to order. Here’s what you can expect for production lead times:

  • Most standard orders ship within 2–4 business days

  • During peak times, this may extend to 5–6 business days

  • Large orders may take up to 7 business days

  • Custom orders typically ship within 2–3 weeks

📦 Please note: Any expedited shipping option you select will begin after production is complete.


🚚 Shipping Timelines
We offer free FedEx Ground shipping on all orders. Once your order ships, delivery typically takes 3–5 business days, depending on your location.


🔍 When Will My Tracking Number Work?
Once your order ships, you’ll receive an email with a tracking link. Please note that tracking information may take a few hours to activate after shipment, so if you don’t see updates right away, check back shortly.


Need Help?
If you’re on a tight timeline or have questions about your order, we’re here to help! Reach out to us anytime at [email protected] and we’ll be happy to assist.

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