Free shipping on orders over $99 to 48 contiguous states
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Fulfillment

How do I track my order?

Once your order has been placed and processed, you’ll receive a confirmation email with your order details. As soon as your order ships, you’ll receive a follow-up email with tracking information, including a tracking number and a link to track your

How much does shipping cost?

Orders over $99 ship free within the 48 contiguous U.S. states via UPS Ground. Free shipping on orders over $99. Orders under $99 will see shipping calculated at checkout. Shipping to Alaska, Hawaii, or freight shipments is also calculated at checkou

What if my package gets lost or arrives damaged?

At Felt Right, we take great care in packing and shipping your order, but we understand that things can occasionally go wrong in transit. If your package arrives damaged or appears to be lost, please contact us right away so we can make it right. If

How Long Does It Take to Ship an Order?

All Felt Right products are made to order, and we work hard to get them crafted and shipped as quickly as possible. Most standard orders ship within 2–4 business days. During peak times, this may extend to 5–6 business days. Large orders may take up

Can I pick up my order from your warehouse in Utah?

Yes — absolutely! If you’d prefer to pick up your order directly from our warehouse in Salt Lake City, we’re happy to accommodate that. To coordinate your pickup, please contact our customer service team at 801-742-1458. We'll make sure everything is